In spite of the fact that the hosting service offered by the different companies is nearly identical, every provider has their own platform with its own tweaks and different ways to carry out particular tasks. Because of this, a big knowledge base would be rather helpful both for persons with no experience and for technically capable users who will sooner or later discover how specific procedures are accomplished, but will lose valuable time in the process. The objective of such a knowledge base is to make the hosting service quick and easy to use, sparing users both time and efforts. The consequence is more content clients, since they can quickly find the info they are seeking, and a whole lot less work for the customer service staff members, because usually the majority of the questions and issues that clients have are already listed in the knowledge base. Provided that the articles themselves are written well and encompass more topics, you will be able to learn more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

If you purchase a cloud hosting package from our company, you will get access to our detailed online documentation where you will find information about more or less everything related to our web hosting plans. The topics range from how to set up an email address on your phone, to how to accomplish different things using an .htaccess file. The articles themselves are written in an easy-to-understand way and include comprehensive manuals on how to accomplish a given task inside your Hepsia hosting Control Panel. You can also find information that is not directly related to Hepsia, for instance one that concerns Internet applications on your computer. The entire archive of articles will be located in the Help section of the Control Panel, but those that are relevant to a particular section can be accessed on the spot. Since we’ve encompassed as many topics as possible, you’ll be able to acquaint yourself with virtually everything about your hosting account.

Extensive Online Documentation in Semi-dedicated Servers

We have compiled an exhaustive knowledge base for all our present and prospective customers, so in case you get a semi-dedicated server package from our company, you will be able to find any info that you require at any time. We have heaps of informational help articles, which will help you better understand what is going on in your account – "What is PHP?" and "What are file access permissions?" are merely 2 examples. Our instructive manuals will help you accomplish anything you wish – unpack an archive, import a MySQL database, forward a domain name, and so on. Furthermore, we’ve also got troubleshooting instructions, which will permit you to find out what induces a certain problem and the potential solutions for it. In case you aren’t able to send e-mails or your domain name returns a 500 Internal Server Error message, for example, you can examine our knowledge base and resolve the issue in no time. You can access the articles through any section of the Control Panel, as well as through the all-encompassing Help section.