In the event that you have ever had a cloud hosting account before or you have dealt with any kind of online service, you're probably well aware from your own experience that for certain things it's better to speak with a live person on the phone instead of exchange support tickets or email messages. If you'd like to learn more about a particular service before you order it or when something small-scale should be made, for example, it will be easier and quicker to do it live. When you are able to seek the advice of representatives by phone, it's very likely that you're using the services of a real hosting supplier, not a reseller. The type of support that you'll get over the telephone differs between different companies - from general matters to experienced technical support. Generally most suppliers supply pre-sales assistance and 1st level telephone support, while more complex technical issues are handled via e-mail and / or tickets.

Phone Support in Cloud Hosting

If you decide to use one of our cloud hosting plans, you can connect with our support crew over the telephone for 14 hours a day. We can assist you in choosing the most suitable package for your web sites as we believe that it is better to discuss these matters with a live person. In case you already have an account, we can help you with all sales/billing questions and / or general matters, even with some technical situations that do not require a long time or escalation to an administrator as it'll be better to open a support ticket for time-consuming problems so as to have all the communication in one place. We now have telephone numbers in the United States of America, the UK and Australia, so you will be able to call the one you prefer and talk with one of our representatives.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day telephone support, you can be certain that there will always be somebody to help you if you have any queries about the semi-dedicated server plans that we supply. Whether you want to learn more about our packages, you have some billing issue or some general issue, you can give us a call. Although some more complex troubles may need a support ticket to give time to our tech support team to investigate, we can assist you with a range of technical questions over the phone as well, saving you precious time and efforts. Since we have data centers on 3 continents - in the United states of America, Great Britain and Australia, we have local phone lines in all of these countries as well. If you are in another country, we also have a global number where you'll be able to reach us.