Phone Support in Cloud Hosting
If you decide to use one of our cloud hosting plans, you can connect with our support crew over the telephone for 14 hours a day. We can assist you in choosing the most suitable package for your web sites as we believe that it is better to discuss these matters with a live person. In case you already have an account, we can help you with all sales/billing questions and / or general matters, even with some technical situations that do not require a long time or escalation to an administrator as it'll be better to open a support ticket for time-consuming problems so as to have all the communication in one place. We now have telephone numbers in the United States of America, the UK and Australia, so you will be able to call the one you prefer and talk with one of our representatives.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day telephone support, you can be certain that there will always be somebody to help you if you have any queries about the semi-dedicated server plans that we supply. Whether you want to learn more about our packages, you have some billing issue or some general issue, you can give us a call. Although some more complex troubles may need a support ticket to give time to our tech support team to investigate, we can assist you with a range of technical questions over the phone as well, saving you precious time and efforts. Since we have data centers on 3 continents - in the United states of America, Great Britain and Australia, we have local phone lines in all of these countries as well. If you are in another country, we also have a global number where you'll be able to reach us.