Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour solution guarantee with all of our cloud hosting plans packages, which means each individual advice question you email is going to be answered to in only sixty minutes maximum. Our support team members are trained to promptly solve any case and to provide you with relevant guidance on any situation that you may have.
A Top–quality Support Service
You can easily contact us 24x7x365 with any issue you possibly have relating to our offerings. We’ve got consultants working most of the time to deliver instructions when necessary. You’ll be able to the ticket system or send us an e–mail at any time, or you can pick up the telephone or make use of the online chat through working hours.
An Intuitive Help Section
The Control Panel has an in depth know–how base that is integrated into all areas. In each area, you will find a Help press button that will load for you a selection of step–by–step lessons on how to use a certain element or execute a particular action. In addition, we have created tutorial movies as a way to get a better idea of the Control Panel’s interface.