Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Web Hosting Control Panel you can find a comprehensive Help section featuring a plethora of instructional articles and frequently asked questions. They are contributed by our support team of well–trained techs. Simply fill in your question and our clever system will give you the best answer.

  • Top quality support service

  • Educational Videos

  • If you wish to see how an action is achieved or how an issue is resolved, rather than just reading about it, examine our compilation of instructional video tutorials. They address various different issues and will help you quickly learn how to work with the Web Hosting Control Panel.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 tech support service and a sixty–minute response guarantee. Our skilled technical support engineers will be online for you 7 days a week to attend to your enquiries and to sort out any issue that you might face. Simply send a support ticket from the Help Center section and we will respond back to you instantly.