1 hour ticket response
Fast assistance is our key task and this is why we have a team of proficient technicians who are prepared to provide a fast answer to any question that you may possibly have. Simply submit your technical support ticket from the Web Hosting Control Panel and we’ll reply within one hour at the latest. Actually, we work hard and aim for a twenty–minute tech support ticket response time.
A Top–Notch Support Service
Our technical support staff members possess significant experience in the cloud hosting plans business and are skilled enough to deliver a prompt answer to your problem. If, however, the problem at hand is not within the competence of a technician, the support ticket will be forwarded to a programmer or system administrator for additional investigation.
A User–Friendly Help Section
Integrated into the Web Hosting Control Panel is an intuitive Help Center section, which offers a variety of information sources. You can search through a frequently updated knowledgebase featuring web hosting account administration articles and web site administration articles, check the how–to video tutorials or consult the F.A.Q. archive.