Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Resolution Warranty

  • Our group of specialists will try their best to respond to your help needs within up to 1 hour. If, however, the trouble you have experienced requires the assistance of the Administrators’ =Dept,= we will forward the ticket to the technician in charge and will submit a note to let you know.

  • Top quality support service

  • Qualified Technical Assist Service

  • Our client help and support team will be working for you day–and–night to to respond to all support request tickets that you send. We offer client help and support for all the software applications that are pre–configured on your hosting server. These include our custom produced Web Hosting Control Panel, the chosen OS and also the server management panel (in accordance with the VPS type).

  • Intuitive help center

  • An Informative Help Section

  • In the Web Hosting Control Panel that will come totally free with the virtual server, you can easily find a content rich Help section, containing everything you should be informed about when administering your web–sites and software. We have integrated a wide selection of how–to content articles and video guides that illustrate the general website administration responsibilities in an understandable manner.